Please note in order to remain compliant we ship to card holders address only, unless the alternative (delivery address) submitted is approved by the finance provider.
In stock orders shipped within 3 working days - you will be contacted if your order includes out of stock items.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
In the event of non-delivery, you should in the first instance contact us.
With courier service packages are tracked.
Royal Mail postal services are not tracked unless requested prior to completion of your order.
In both instances we are bound by their respective terms and conditions. Please note that a full refund for non delivered goods will be issued by us to you upon acceptanceby the delivery company that the goods are lost or damaged.
Royal Mail terms and conditions can be found here https://www.royalmail.com/retail-compensation-policy-loss
APC terms and conditions can be found here https://apc-overnight.com/sending-a-parcel/tcs/
By placing an order you are accepting these terms and conditions.